Terms And Conditions Agreement

Call Canada and Call World Long Distance Services Calling Packages ("Long Distance Services")

1. Service Description. The features and rates for the Long Distance Services, (including call destinations that are included in the package) can be found at www.voipworld.ca
2. 911 Service.
1. Emergency calls cannot be made through the Long Distance Services. Neither 999, 112, 911, e-911 service nor any other emergency service is available through the Long Distance Services. If Customer dials "999" or "911"(or any other internationally recognized emergency service numbers) while using the Long Distance Services, Customer will not be connected to an emergency operator, nor will Customer's phone number or location be reported to an emergency operator. However, by subscribing to the Long Distance Services, Customer is not prevented from using his/her home phone and underlying carrier to make emergency calls.
2. The Customer acknowledges and understands that Voipworld.ca will not be liable for any inability to dial 9-1-1 or any other emergency service using the Long Distance Services or to access emergency service personnel due to the 9-1-1 dialing limitations listed herein. THE CUSTOMER ACKNOWLEDGES AND AGREES THAT NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, VOIPWORLD.CA, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS AND UNDERLYING CARRIERS WILL NOT BE LIABLE FOR ANY INJURY, DEATH OR DAMAGE TO PERSONS OR PROPERTY, ARISING DIRECTLY OR INDIRECTLY OUT OF, OR RELATING IN ANY WAY TO THE PROVISION OR NON-PROVISION OF 9-1-1 AND/OR EMERGENCY SERVICE, INCLUDING WITHOUT LIMITATION ANY INABILITY ON THE PART OF CUSTOMER OR ITS END USERS TO ACCESS 9-1-1 AND/OR EMERGENCY SERVICE, AND THE CUSTOMER AGREES TO INDEMNIFY AND HOLD HARMLESS VOIPWORLD.CA, ITS AFFILIATES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS AND UNDERLYING CARRIERS FROM ANY LIABILITIES, CLAIMS, DAMAGES, LOSSES ARISING DIRECTLY FROM THE PROVISION OR NON-PROVISION OF 9-1-1 AND/OR EMERGENCY SERVICE.
3. 611/ 411/311/211 Not available.
   The Long Distance Services are not a replacement for home phone services and Customer cannot make 611/411/311/211 calls through the Long Distance Services.
4. Term. The term for the Long Distance Services shall begin on the date the Long Distance Service is activated by Voipworld.ca and shall continue for a period of thirty (30) days from the date of activation (the "Term"). The Long Distance Services Term shall automatically renew on the same terms and conditions for a period of 30 days ("Renewal Term") following the initial Term and each subsequent Renewal Term. Either party may terminate the Long Distance Services by providing 30 days written notice to the other party of its intention to terminate.
5. Service Use.
1. The Long Distance Services are to be used for voice only purposes.
2. In the event that a customer exceeds a reasonable usage threshold, as determined by Voipworld.ca in its sole discretion, Voipworld.ca may suspend or terminate Customer's account without notice.
3. Voipworld.ca in its sole discretion, reserves the right to block or restrict calling in certain areas.
6. Proper Use of Service and costs. Where Customer uses the Long Distance Services with a cell phone or with a home phone provided by an underlying carrier that is not Voipworld.ca, Voipworld.ca will not be responsible for any cellular provider or other carrier's charges to Customer. Customer understands that the following charges may be incurred by Customer, and shall be payable by Customer, when using the Long Distance Services:
1. Charges incurred if Customer selects the incorrect location or incorrect local access number for Customer's location when placing the call;
2. Charges incurred if Customer presses the "SEND" or "CALL" button (to initiate the call process) more than once at any time during the call completion process;
3. Charges for local air time for use of Customer's
4. Home phone service charges by the underlying carrier; and
5. Any other cellular provider, underlying carrier or third party charges that may be incurred if the Long Distance Services dialing procedures are not followed correctly.

* Calls to high cost and/or mobile destinations in certain countries listed above may not be included.
** 1000 minutes per month maximum to unlimited India destinations included with the $19.95 package. If you use 1000 minutes to India destinations in one calendar month, your account will be suspended automatically. Your account will be automatically unsuspended the next calendar month.
Canada, USA, China, Hong Kong, India, Singapore & Thailand - no extra charge!

• Instant Activation
• No need to switch phone companies - CANCEL your existing long distance plans!
• Just dial the access number then the person you are calling. Never dial 1.
• For Cell calls press "SEND" only ONCE to access number. You will be billed
• by your provider if you press "SEND' more than once.